FAQs
General Questions
Q: What materials are your furniture made of? A: Our furniture is crafted from high-quality materials such as solid wood, engineered wood, metal, and tempered glass. Specific details about materials can be found in each product’s description.
Q: Are your furniture pieces easy to assemble? A: Yes, most of our furniture comes with detailed assembly instructions and all necessary hardware. Some items may require two people for easier assembly.
Q: Do your products come with a warranty? A: Yes, all our products come with a limited manufacturer’s warranty. The terms vary by product, so please refer to the warranty information included with your purchase.
Q: Are your furniture items safe for homes with children? A: Many of our furniture items include safety features such as anti-tip hardware. We strongly recommend using these features, especially in homes with young children.
Q: How do I clean and maintain my furniture? A: Use a soft, damp cloth to clean surfaces and avoid harsh chemicals. For specific care instructions, refer to the product manual.
TV Stands and TV Stands with Fireplaces
Q: What size TV can your TV stands accommodate? A: Our TV stands can support TVs ranging from 32” to 85”, depending on the model. Please check the product specifications for exact dimensions.
Q: How do the TV stands with fireplaces work? A: Our TV stands with fireplaces feature electric inserts that plug into a standard outlet. They provide heat and a flame effect that can be operated independently.
Q: Are the fireplace inserts energy-efficient? A: Yes, the fireplace inserts are energy-efficient and include adjustable heat settings and timers for convenience.
Electric Fireplace Mantels
Q: Can the fireplace operate without heat? A: Yes, the flame effect can be used independently of the heating function, allowing you to enjoy the ambiance year-round.
Q: How much area does the fireplace heater cover? A: The heaters are designed to warm spaces up to 400 square feet efficiently.
Wine Cabinets
Q: How many bottles can the wine cabinets hold? A: Depending on the model, our wine cabinets can hold between 12 to 24 bottles. Please refer to the product details for exact capacity.
Q: Do the wine cabinets have additional storage? A: Yes, many of our wine cabinets include shelves, drawers, and compartments for glassware and accessories.
Sideboard Buffet Cabinets
Q: Are the cabinets adjustable? A: Many of our sideboard cabinets feature adjustable shelves to accommodate items of various sizes.
Q: Can these cabinets be used in spaces other than dining rooms? A: Absolutely! These cabinets are versatile and can be used in living rooms, hallways, or offices for extra storage.
Bathroom Vanities
Q: Do the vanities come with sinks and countertops? A: Most of our bathroom vanities include sinks and pre-installed countertops. Check the product description for specific inclusions.
Q: Are the vanities pre-drilled for plumbing? A: Yes, our vanities are pre-drilled for standard plumbing connections.
Dressers and Chests
Q: Are the drawers on the dressers and chests soft-closing? A: Many of our dressers and chests feature soft-closing drawers for smooth and quiet operation. Please check the product details for specific features.
Q: What weight can the drawers support? A: The drawers are designed to support up to 15-20 lbs each, depending on the model.
Additional Assistance
Q: How can I get replacement parts? A: If you need replacement parts, please contact our customer service team with your order number and the specific part required.
Q: Who do I contact for further questions? A: For any additional questions, you can reach our customer service team via email or phone during business hours.